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Satisfied customers

That is why we do it

Welcome to NBS Scientific's customer satisfaction survey

Fill in your details below and start the questionnaire.
Completing the list will take a maximum of 7 minutes of your time.

As a token of appreciation, you can choose between a gift or donation to charity after completing the questionnaire:

1. Receive a Amazon.com gift card of €10.00. You will receive the voucher via e-mail.

2. NBS Scientific is planting 2 trees on your behalf through Trees for All. This initiative was created to help reduce CO2 emissions and thus global warming. By planting trees where they are most needed, we can contribute to a better environment.

The questions marked with a * are compulsory.

 

 

Customer satisfaction survey 2024

Name*

Contact & Relationship

How satisfied are you...
...with the knowledge of our Sales staff?*
...about the degree of thinking with you?*
...on keeping agreements made?*
...on the handling of any complaints?*
...about the response time regarding offers, answers to your questions, etc.?*
...about the reachability of NBS Scientific via phone?*
...about the reachability of NBS Scientific via email?*
...about the reachability of NBS Scientific via website chat?*
...about the way our staff speak to you?*
...about NBS Scientific's billing process?*

Information facility

How satisfied are you...
...about the information provided on our website?*
...about the information offered through our email newsletter?*
...about the information offered through our brochures & leaflets?*

Products & Services

How satisfied are you...
...with the quality of our products?*
...with the sustainability of our products?**
...the innovativeness of our products?*
...the quality of our technical service?*

Delivery

How satisfied are you...
...with the delivery of our products?*
...with the information that we provide on delivery times?*

Describe NBS Scientific in 3 words.

The company

Through which channel did you first hear about NBS Scientific?*

To what extent would you recommend NBS Scientific to others?*
How would you rate NBS Scientific overall?*
What do you wish to do with your submission?*
This field is for validation purposes and should be left unchanged.

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